Accessibility Statement

Commitment to Accessibility

MACK METHOD LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to our services and information. Our goal is to provide a website that is accessible to the widest possible audience, regardless of technology or ability.

Measures to Support Accessibility

MACK METHOD LLC takes the following measures to ensure accessibility of our website:

• Semantic HTML: We use proper HTML5 semantic elements to provide meaningful structure and navigation for screen readers and assistive technologies.
• Keyboard Navigation: All interactive elements are fully accessible via keyboard, allowing users to navigate without a mouse.
• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with visual impairments.
• Alt Text: All meaningful images include descriptive alternative text to convey content and purpose to users of screen readers.
• Form Accessibility: All form fields have associated labels and clear instructions to assist users in completing forms accurately.
• Responsive Design: Our website is designed to be responsive and usable across various devices and screen sizes.
• Clear Navigation: Consistent and predictable navigation throughout the site helps users find information efficiently.
• Skip Links: We provide skip navigation links to allow keyboard users to bypass repetitive content and go directly to main content.
• Focus Indicators: Visible focus indicators help keyboard users track their position on the page.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

We are actively working toward full compliance with WCAG 2.1 Level AA standards. While we strive for full conformance, there may be some limitations. We regularly audit our website and remediate any identified accessibility barriers.

Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: [email protected]
• Phone: +1 (864) 207-0301
• Mail: 7722 BALBOA ST, SUNRISE, FL 33351

We try to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Contact Information

For general inquiries or accessibility-related questions, please contact us:

Compatibility with Browsers and Assistive Technologies

Our website is designed to be compatible with the following browsers and assistive technologies:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version)
• Microsoft Edge (latest version)
• Screen readers including JAWS, NVDA, and VoiceOver
• Screen magnification software
• Speech recognition software

Despite our best efforts, some accessibility limitations may exist in older browser versions or assistive technologies. We recommend using the latest versions of browsers and assistive technology for the best experience.

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML5 for semantic structure
• CSS3 for visual styling
• JavaScript for interactive functionality
• ARIA attributes for enhanced accessibility where needed

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

MACK METHOD LLC assesses the accessibility of our website through the following approaches:

• Self-evaluation using automated accessibility testing tools
• Manual testing by trained staff
• Keyboard-only navigation testing
• Screen reader compatibility testing
• User feedback and testing with individuals who use assistive technologies

Enforcement Procedure

In case of unsatisfactory response to your accessibility complaint, you have the right to escalate the matter:

1. First, contact us directly using the contact information provided above.
2. If your concern is not adequately addressed, you may file a complaint with the U.S. Department of Justice Civil Rights Division.
3. For Florida residents, you may also contact the Florida Commission on Human Relations.
4. Under the Americans with Disabilities Act (ADA), private individuals may bring lawsuits requesting that businesses comply with accessibility requirements.

We take all accessibility concerns seriously and are committed to resolving any issues promptly.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or plugins may not be fully accessible. We are committed to working with our vendors to improve accessibility wherever possible.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Please contact us if you identify an accessibility barrier and we will work with you to provide the information in an accessible format.

We are committed to providing alternative ways to access information for users who cannot access certain content. Contact us for assistance with:

• Documents in alternative formats (large print, audio, etc.)
• Alternative ways to complete forms or submit information
• Phone or video consultations instead of in-person meetings
• Any other reasonable accommodation requests

Formal Complaints

If you wish to file a formal complaint regarding accessibility, please:

1. Submit your complaint in writing to [email protected]
2. Include "Accessibility Complaint" in the subject line
3. Describe the specific accessibility barrier you encountered
4. Provide the URL of the page where the issue occurred
5. Include your contact information for follow-up

We will acknowledge receipt of your complaint within 2 business days and provide a substantive response within 10 business days.

Last Updated: October 31, 2026